GENERAL
INFORMATION
TRADITIONAL BENCH ROOTED CUTTINGS
Our Rooted Cuttings
have large, vigorous root balls because they are grown in open benches
instead of in pots.
LINERS
We offer Liners an
extensive list of varieties but favorites may still be in short
supply. Plants are allocated on a First-Come,
First-Served basis. Some varieties may only be
available in limited quantities.
SENDING CUTTINGS
If you want to send us your
cuttings it is best to mail them between early September and
late November. Some
varieties need special treatment. Please
call 1-800-RHODIES or email
us before you send your cuttings.
SUBSTITUTIONS
Please list your choice of alternates on the Order
Form. If further substitutes are necessary, we will
contact
you before shipping your order.
PAYMENT AND SHIPPING
WHOLESALE PRICING
To receive our wholesale prices, please order at least 5 per variety
for spring and fall liners and at least 25 per variety for rooted
cuttings. All other quantities will be at retail prices.
ORDER ACKNOWLEDGEMENTS
We will acknowledge your order after it is received. Environmental
conditions may affect the availability of our plants. We
will do our best to fill your order.
SHIPPING
Local
You choose the carrier and pay the cost of
delivery. UPS
3-day
Select is generally preferred, although for
small packages Priority Mail may be used. UPS
Supply Chain Solutions has been economical for larger orders
(100 lbs or more). UPS Ground is economical and
best for shipments on the west coast (for east coast shipping, please
note that UPS Ground will
take up to a week). Please
contact us if you would like some help in making a shipping decision.
International
We use US Mail Express to dispatch
export orders worldwide but we are flexible and will meet your
requirements if at all possible. A
Phytosanitary Certificate will cost $15 but there is no inspection
charge.
Note to our Canadian customers: No
Canadian import permit is required, but of course it is
always best to check as the situation can change.
Packing charge is $5.00 per carton for
local and international.
CREDIT TERMS
New Customers: we will contact you to
arrange payment before dispatch. Established Customers:
payment is due within 30 days of shipping. A
monthly Late Charge of 1.5% of the unpaid balance will be due on late
payments, Annual Rate 18%. Minimum monthly Late Charge is $1.00.
PAYMENT OPTIONS
We accept the following forms of payment:
- Cash
- Check
- Credit Card - Visa,
Mastercard
- Chocolate!
(preferably dark)
ONLINE ORDERING
The
Online Order Form
allows you to order our plants from your computer over a secure
connection (SSL 128-bit). To use the Online Order Form, you must first
login or, if you don't have an account already, register. When you
register, you will be asked to provide personal details such as your
name, address, telephone number and email so that we know how to
contact you after you place your order.
There is currently no provision for payment within the Online Ordering
Form as we cannot guarantee the availability of the plants in your
order. We will contact you after you place your order to
arrange payment. If you wish to be contacted in a certain
way, please put details in the "Special Instructions" box on the Order
Form.
Click here to go to the
Online Ordering Form.
HOW TO USE THE ONLINE ORDER FORM
- Your Personal Details
are automatically entered from the details provided when you
registered.
- To select a Plant
Type, Shipping Method and Preferred Shipping Date, click the "Choose"
Button next to the relevant section and follow the on-screen
instructions.
- To select a Variety,
click the "Select Variety" button next to the relevant box and follow
the on-screen instructions.
- When you have
selected a Variety, you may choose a substitute for it by clicking the
"Select Variety" button next to the Substitute box paired with the
Variety box you have filled. For example, if you have chosen a variety
for the first Variety box, the "Select Variety" button will appear next
to the first Substitute box.
- Similarly, when you
have chosen a Variety, you may then choose a second variety by clicking
the new "Select Variety" button next to the second variety box.
- Quantities are chosen
when you select the variety. However, Substitute varieties do not have
their own quantity.
- To change a selected
variety or the quantity of a variety, simply click the relevant "Select
Variety" button.
- To remove a variety,
click the "Remove Variety" button. If you remove the variety, this will
also remove the Substitute and the quantity.
- To select quantities
of Books and enter Special Instructions, click the relevant "Choose" or
"Enter" button. To change them, click the same button.
- When you are
finished, click the "Confirm and Submit Order" button at the bottom.
This will take you to the Confirm screen where you should check your
order and either Confirm or Change it using the buttons at the bottom.
The Abandon button clears your order and returns you to the main
ordering page.
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